Customers Help and Support Center

You can easily get your license key back, search or browse our frequently asked questions, and learn tutorials about products. If you do not get a satisfying solution, please contact our support team for help. We will respond within 1 business day.

Help & Frequently-asked Questions(FAQ) Online

View and search the questions users most frequently ask about our software and you'll probably find most of your answers. We recommend you to read this before looking in the other sections for help.

Nesox Email Marketer: Getting Started  FAQ  Online Help.

Nesox Link Checker: Getting Started  FAQ  Online Help.

Technical and Sales Support

For technical issues, you will receive ongoing, preferred treatment by our technical support team, if you have any questions please feel free to fill the below form or drop an email to

For questions regarding order status, delivery, billing, warranty, service agreement, or registration, please send email to

Premium Support

Premium support agreements are for corporate customers who require higher levels of support availability (for example: customization of our products or services). Please email for a quote. Please include your name, phone number, company and division, total number of employees, and projected number of users covered by the support agreement.

Contact Us

You may also contact us through the form below. We'll either return your call or respond via email.

To make sure that you can receive a reply from us, please add the "" domain to your e-mail "safe list". If you do not receive a response in your "inbox" within 48 hours, check your "bulk mail" or "junk mail" folders.

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