Technical Support

We want to make sure you are satisfied with our software, and we will do our best to get back to you as quickly as possible.

We pride ourselves on our highly responsive support. If you email support, you will get an email response within 1 business day. If you run into a minor feature issue which originates from the software we will make every attempt to fix it in an update within 15 days.

Everyone needs help at some time. If you have a question about Email Marketer, please read the help text related to the option you are using. You may also find it useful to browse Frequently Asked Questions (FAQ) and Troubleshooting to see if an answer is already provided there.

If you want to report an error you experienced, please include your OS information, version of Email Marketer and the error screenshot in your email.

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